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CNY and ILL FAQs
1.  What are the differences between ConnectNY and ILLiad?
3.  Is there a charge for this service?
4.  What types of materials can be borrowed?
5.  What types of materials cannot be borrowed?
6.  Can I borrow books that are owned by Vassar but that are checked out or not on the shelf?
7. Is there a limit to the number of items I can request at once?
8.  How long does it take to get materials?
9.  How do I check the status of a request?
10.  Where do I check materials out?
11.  Where do I return materials I've borrowed? 
12.  How long can I keep an Interlibrary loan item?
13.  How do I keep track of what I've charged out on ILLiadand ConnectNY?
14.  Can I renew materials?
16.  What if I wait until after the due date to try to renew? 
17. What happens if I have an overdue book?
18.  What happens if I damage or lose a book?
19. How can my student research assistant place ILL requests for me?
20.  Are there any other restrictions? 
21.  How do I contact the ILL department? 
22.  Federal Copyright Notice
ILLiad Technical FAQs
1. What if I forget my password?
2.  What Web browser should I use?
3.  Is security a problem if I use a public workstation?
4.  What is Electronic Delivery?
5.  Who do I contact if I have problems with or questions about ILLiad?
6.  Why does my browser say that you're sending a cookie? What's in it?
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