Current faculty, students, and staff are able to access library resources whether on or off campus. To access subscription databases, e-books and e-reserves from off campus, you need to be connected to the Vassar proxy server. When prompted, use your Vassar OneLogin credentials. Once you've successfully connected, you will have access to all of our licensed resources.
If you have problems, email email@example.com.
Please note: Using your cell phone (not on wifi) to access library resources will require authentication regardless of whether you are physically on campus or not.
Accessing our electronic resources can get complicated, but you may be able to clear up some problems on your own. Give the solutions listed below a try. If none of them work, please email firstname.lastname@example.org.
1. Allow cookies
2. Go incognito
Cookies and data stored in your browser's cache can cause login problems. Choosing the private mode in your browser bypasses your cache. If you are able to access the needed resource in a private or incognito window, the problem is likely in your cache. You can simply continue to browse incognito or clear your cache.
3. Clear your cache
If you don't want to clear your entire cache, a "hard refresh" will clear the data from just the website you're on. For most browsers, on a PC or Mac, simply hold down the keyboard Shift key and click the reload icon on your browser’s toolbar.
4. Try another browser
Many library products are developed and tested using the most recent versions of Chrome and Safari, but having more than one browser on your machine can be handy. Some resources behave differently in different browsers, so if you're having trouble simply switching browsers could solve your problem. Making sure you have the most recent update can also be helpful.
1. Use VC Libraries website links
2. Add proxy to URL
If you do find a resource on the web you think should work, you can prepend (add to beginning) the proxy to the URL using the tool below.
Example: If you find an article on a commercial site, and you think the library might have access to it, rather than copying and pasting the details into Library Search, you can shortcut the process by copying the the URL into the tool below and clicking the button. It will turn a vendor URL into a proxied URL:
1. Check if the problem is with one resource or all resources
2. Check user limits
Some vendors restrict access to a limited number of users at one time. Examples include LIONonline, the Avery Index to Architectural Periodicals and Art Index Retrospective.
3. Ask a Librarian about our resources
There is often more than one route to success when using for e-resources. Use our Ask a Librarian services to get help finding a another way to get what you need.
If you are a Spectrum or Comcast/Xfinity customer, the problem could be with security settings managed remotely by the ISP. We suggest you contact your ISP for a long-term fix, but try one of the workarounds below in the meanwhile
If your Internet Service Provider (ISP) is Spectrum, please call them (855.243.8892) and ask them to modify the wifi shield so that you can access libproxy.vassar.edu. You'll need your account number.
If Comcast/Xfinity is your ISP, please contact them and ask them to adjust the security settings on your router. You'll need your account number.
Workaround 1: VApps (Comcast and Spectrum)
Workaround 2: Turn off your Advanced Security (Comcast only)
Please note: It is recommended you do this only while you are using the proxy resources.
If you are still having issues, please reach out to email@example.com to report any problems.