We have received reports that there is a problem for some Comcast internet customers when they try to access the library’s proxy server, which allows off-campus access to library resources. Despite efforts by both Computing and Information Services and the library’s Digital Scholarship & Technology Services department to resolve the problem, Comcast has yet to provide a resolution for this issue. Therefore, the Libraries suggest two workarounds for this problem.
Your options:
All Comcast users can visit: https://vapps.vassar.edu and log in with your Vassar login. You may be prompted to download and install a Citrix Receiver application. You will then see a Chrome app icon; click on it and then, within the just-launched Chrome browser, navigate to https://library.vassar.edu or to the URL of the library resource you are trying to access. For more information on how to use Vapps visit our Service Desk knowledge base article. For help accessing VApps, contact the Service Desk at 845-437-7224 or email servicedesk@vassar.edu.